Ungaxhumana kanjani nokwesekwa kwe-XM
I-XM, umthengisi othembekile emhlabeni jikelele, uzibophezele ekunikezeni ukusekelwa okuhlukile kumakhasimende alo. Noma ngabe unemibuzo nge-akhawunti yakho, udinga usizo ngamathuluzi okuhweba, noma adinga usizo lobuchwepheshe, ithimba lokusekelwa kwamakhasimende elizinikezele litholakala kalula ukukusiza.
Ngeziteshi eziningi zokuxhumana kanye nensizakalo eyindilinga yewashi, ukufinyelela ukusekelwa kwe-XM kuyinto elula futhi ayinankinga. Lo mhlahlandlela ubeka izindlela ezahlukahlukene ongaxhumana nazo ngezindlela ze-XM futhi uqinisekise ukuthi imibuzo yakho ixazululiwe ngokushesha.
Ngeziteshi eziningi zokuxhumana kanye nensizakalo eyindilinga yewashi, ukufinyelela ukusekelwa kwe-XM kuyinto elula futhi ayinankinga. Lo mhlahlandlela ubeka izindlela ezahlukahlukene ongaxhumana nazo ngezindlela ze-XM futhi uqinisekise ukuthi imibuzo yakho ixazululiwe ngokushesha.
Ingxoxo Ye-inthanethi ye-XM
Enye yezindlela ezilula kakhulu zokuxhumana nomthengisi we-XM ukusebenzisa ingxoxo eku-inthanethi enokwesekwa okungu-24/5 okukuvumela ukuthi uxazulule noma iyiphi inkinga ngokushesha okukhulu. Inzuzo enkulu yengxoxo ukuthi i-XM ikunikeza impendulo ngokushesha kangakanani, kuthatha cishe imizuzu engu-1-2 ukuze uphendule. Awukwazi ukunamathisela amafayela emyalezweni wakho engxoxweni ye-inthanethi. Iya engxoxweni yokusekela: https://www.xm.com/support , bese uchofoza okuthi "Ingxoxo Ebukhoma" ngezansi:
Ibonisa Ingxoxo ngezansi, Chofoza inkinobho ethi "Faka"
Uma usuvele unayo i-akhawunti ye-XM, sicela usho i-ID ye-akhawunti yakho bese uchofoza inkinobho ethi "QALA INGXOXO" Uma uyiklayenti elisha, sicela usho imininingwane engezansi bese uchofoza inkinobho ethi "QALA Ingxoxo" Ngemva kwalokho, Ingxoxo izovela njengezansi.
Usizo lwe-XM nge-imeyili
Enye indlela yokuxhumana nosekelo nge-imeyili. Ngakho-ke uma ungayidingi impendulo esheshayo embuzweni wakho vele uthumele i-imeyili lapha . Sincoma kakhulu ukusebenzisa i-imeyili yakho yokubhalisa. Ngisho imeyili oyisebenzisele ukubhalisa ku-XM. Ngale ndlela i-XM izokwazi ukuthola i-akhawunti yakho yokuhweba nge-imeyili oyisebenzise.
I-XM isiza ngezinombolo Zocingo
Enye indlela yokuxhumana ne-XM ngenombolo yocingo. Zonke izingcingo eziphumayo zizokhokhiswa ngokwezindleko zedolobha ezikhonjiswe kubakaki. Lezi zizohluka ngokuya ngo-opharetha wefoni yakho.
Amahora okusebenza: 24/5 GMT
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Iyiphi indlela eshesha kakhulu yokuxhumana ne-XM?
Impendulo eshesha kakhulu evela ku-XM izoba Ngocingo Lwefoni kanye Nengxoxo Ye-inthanethi.
Ngingayithola ngokushesha kangakanani impendulo evela kusekelo lwe-XM?
Uzothola impendulo esheshayo uma uthintana ne-XM ngocingo. Uzophendulwa emizuzwini embalwa uma ubhala nge-Online chat.
I-XM ingaphendula ngaluphi ulimi?
I-XM ingaphendula umbuzo wakho ngezilimi eziyi-19 ozozidinga.
Xhumana ne-XM ngamanethiwekhi omphakathi
Enye indlela yokuxhumana nokwesekwa kwe-XM ngeSocial Media. Ngakho uma unayo- Twitter : https://twitter.com/XM_COM
- Instagram : https://www.instagram.com/xmglobal/
- Facebook : https://www.facebook.com/xmglobal
- Youtube : https://www.youtube.com/user/xmglobal
- Isixhumanisi : https://www.linkedin.com/company/xm-global
Isikhungo Sosizo se-XM
Sinezimpendulo ezijwayelekile ozidingayo lapha: https://www.xm.com/faq
Isiphetho: Ukuxhumana Okuphumelelayo Nokwesekwa kwe-XM
Ukufinyelela ekusekelweni kwe-XM kulula futhi kulula, kunezinketho eziningi zokuxhumana ezitholakalayo ukuze zivumelane nezintandokazi zakho. Kungakhathaliseki ukuthi udinga usizo olusheshayo ngengxoxo ebukhoma noma ukhetha ukucaciseleka kwe-imeyili noma ukwesekwa kwefoni, i-XM iqinisekisa ukuthi iqembu labo liyafinyeleleka futhi likulungele ukunikeza usizo olufika ngesikhathi.
Ngokusebenzisa iziteshi zosekelo ezifanele, ungakwazi ukuxazulula izinkinga futhi uqhubeke nolwazi lwakho lokuhweba ngaphandle kokuphazamiseka. Ngaso sonke isikhathi qinisekisa ukuthi unalo lonke ulwazi olufanele ukuze usheshise inqubo yokusekela futhi ubuyele ekuhwebeni kahle.
