How to Contact XM Support

XM, a globally trusted broker, is committed to providing exceptional support to its clients. Whether you have questions about your account, need help with trading tools, or require technical assistance, XM’s dedicated customer support team is readily available to assist you.

With multiple communication channels and round-the-clock service, reaching out to XM support is convenient and hassle-free. This guide outlines the various ways you can contact XM support and ensure your inquiries are resolved promptly.
How to Contact XM Support


XM Online Chat

One of the most convenient ways to contact XM broker is using online chat with 24/5 support that allows you to resolve any issue as fast as possible. The main advantage of the chat is how fast XM gives you feedback, it takes about 1-2 minutes to get answered. You cannot attach files to your message in Online chat.

Go to Support Chat: https://www.xm.com/support, and click "Live Chat" below:
How to Contact XM Support
It shows the Chat below, Click the "Enter" button
How to Contact XM Support
If you already have an XM account, please state your account ID and click the "START CHAT" button
How to Contact XM Support
If you are a new client, please state the information below and click the "START CHAT" button
How to Contact XM Support
After that, The chat will appear as below.
How to Contact XM Support


XM assistance by Email

Another way to contact support is by e-mail. So if you don’t need a quick answer to your question just send an email here. We strongly recommend using your registration email. I mean the mail that you used for registration on XM. This way XM will be able to find your trading account by email that you used.


XM helps by Phone Numbers


Another way to contact XM is by phone number. All outcoming calls will be charged according to the tariffs of the city indicated in brackets. These will vary according to your telephone operator.

Working hours: 24/5 GMT
  • +501 223-6696

Which is the fastest way to contact XM?

The fastest response from XM will be through the Phone Call and Online Chat.


How fast can I get a response from XM support?

You will get an immediate response if you contact XM by phone. You will be answered in several minutes if you write via Online chat.


In which language XM can answer?

XM can answer your question in the 19 languages you will need.
How to Contact XM Support
 

Contact XM by social networks

Another way to contact XM support is via Social Media. So if you have You can send a message to It. You can ask common questions on Social networks


XM Help Center

We have got the common answers you need here: https://www.xm.com/faq

How to Contact XM Support

Conclusion: Efficient Communication with XM Support 

Reaching out to XM support is easy and convenient, with multiple communication options available to suit your preferences. Whether you need immediate help via live chat or prefer the clarity of email or phone support, XM ensures that their team is accessible and ready to provide timely assistance.

By utilizing the appropriate support channels, you can resolve issues and continue with your trading experience without interruption. Always ensure that you have all relevant information on hand to speed up the support process and get back to trading efficiently.