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How to Login XM Account

How to Login to XM

1. Go to XM Website
2. Click on “MEMBER LOGIN” button
3. Enter your MT4/MT5 ID (Real Account) and password.
4. Click on “Login” green button.
5. If you forgot password click on “Forgot your password?”.

On the main page of the site and enter the MT4/MT5 ID (Real Account) and password.

MT4/MT5 ID which you received from the Email, you can search your email inbox for the welcome email sent when you opened your account. The email title is "Welcome to XM".


Then, go to your account

I forgot my password from XM account

If you forgot your password by logging in to the XM website, you need to click the «Forgot your password?»:

Then, the system will open a window where you will be requested to restore your password. You need to provide the system with the appropriate Information below and then click "Submit" button

A notification will open that an email has been sent to this e-mail address to reset the password.

Further in the letter on your e-mail, you will be offered to change your password. Click on the the red link, and get to the XM website. In the window of which, create a new password for subsequent authorization.


New Password has been Reset successfully

Go back to Login Screen to enter a new password. Login Successfully.

How to make a Deposit in XM

Deposit on Desktop

To make a deposit into XM’s trading account, please follow the instruction below.

1. Login to the XM

Press “Members Login”

Enter your MT4/MT5 ID and Password, Press "Login"

2. Select the deposit method “Credit/Debit Cards”

Deposit methods	Processing time	Deposit fees
Credit/Debit Cards	Immediately	Free
International bank transfer	3-5 working days	Free
Skrill (MoneyBookers)	Immediately ~ within 1 hour	Free Clients bear payment fees
Neteller	Immediately ~ within 1 hour	Free Clients bear payment fees

NOTE: Before you proceed with a deposit via credit/debit cards, please note the following:

• Please make sure that all payments are made from an account registered in the same name as your XM account.

• All withdrawals, excluding profits, can only be paid back to the credit/debit cards that the deposit was initiated from, up to the deposited amount.

• XM does not charge any commissions or fees for deposits via credit/debit cards.

• XM will credit your account within a few minutes and notify you via email so that you can start trading immediately.

• By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.

3. Enter the deposit amount and click "Deposit"


4. Confirm the account ID and deposit amount

Click on "Confirm" to proceed.


5. Enter all the required information to finish the Deposit.

Click "Pay Now"

The deposit amount will be instantly reflected into your trading account.

Are you having trouble with Deposit to XM MT4 or MT5?

Contact their support team on Livechat. They are available for 24/7.

Deposit on Mobile Phone

1/ Click the “Deposit" button from Menu

After logging into My Account XM Group official account, click “Deposit” button on the menu on the left side of the screen


2/ Select Deposit payment method

Credit/Debit cards is a recommended payment for deposit because it’s simple and allows fast deposit.


3/ Enter the amount you want to deposit

Use your registered currency when opening an account. If you have selected trading currency is USD, then enter the deposit amount in USD.

After checking the XM Account ID and the amount of money needed to deposit, enter the amount you wish to deposit to your account, click “Deposit" and you will be redirected to the payment age.


4. Confirm the account ID and deposit amount

If the information is correct then you click the “Confirm" button.

5/ Enter Credit/Debit cards information

Please enter your Credit/Debit cards information because the system will automatically direct you to the card information input page.

If your card was previously charged, some information should have been previously entered. Confirm the information such as expiry date, …make sure all information is correct.

Once the information is filled, Click the “Deposit” button a message will appear “please wait while we process your payment”.

Please do not click Go back button on the browser while payment is being processed.

Then the process is complete.
 

Deposit methods other than Credit/Debit cards payment will not be reflected immediately.

If the payment is not reflected in the account, please contact support team at XM Group if the payment is not reflected in the account.

In addition, if your account is deposited from a foreign country other than your registered permanent resident address, you will need to attach a Credit/Debit cards details sheet and a credit/Debit cards image to the support team for security reasons

Please note that the above provisions will apply in the case of Credit/Debit cards issued in foreign country or when traveling abroad.

What is the minimum deposit for a trading account?

It is $5 for MICRO, STANDARD and ULTRA LOW accounts. For SHARES accounts it is $10,000.

Do you offer cent accounts? Is the deposit visible in cents?

We offer MICRO trading accounts, where 1 micro lot (pip) is equal to 10 USD cents. However, your deposit is always visible in the actual amount, e.g. if you deposit 100 USD, your trading account balance will be 100 USD.

In which currencies can I deposit money into my trading account?

You can deposit money in any currency and it will be automatically converted into the base currency of your account, by XM prevailing inter-bank price.