Withdraw

How to Withdraw Funds from XM

3 Steps

1/ Click “Withdrawal” button on My account page

After logging in to My XM Group account, click “Withdrawal” on menu.


2/ Select Withdrawal options

Credit/Debit cards can be withdrawn up to the deposit amount.

After withdrawing up to the amount deposited, you can choose to withdraw the remaining amount using whichever method you like.

For example: You deposited 100,000 VND into your credit card, and you make a profit of 100,000 VND after trading. If you want to withdraw money, you have to withdraw 100,000 VND or the amount deposited using credit card, the remaining 100,000 VND you can withdraw by other methods.
 

Deposit methods	Possible withdrawal methods
Credit Card	Withdrawals will be processed up to the amount deposited by credit card. The remaining amount can be withdrawn via other methods
Debit Card	Withdrawals will be processed up to the amount deposited by debit card. The remaining amount can be withdrawn via other methods
NETELLER	Choose your withdrawal method other than credit or debit card.
Bank wire	Choose your withdrawal method other than credit or debit card.

3/ Enter the amount you wish to withdraw and submit the request

Enter the amount you wish to withdraw. Note that you should not enter “comma” when entering the amount. Number only

Click “Yes” to agree to the preferred withdrawal procedure, then click “Request”

Thus, the withdrawal request has been submitted.

The withdrawal amount will be automatically deducted from your trading account. Withdrawal requests from XM Group will be processed within 24 hours (except Saturday, Sunday, and public holidays)
 

Withdrawal methods	Withdrawal fees	Minimum withdrawal amount	Processing time
Credit card	Free	5 USD ~	2-5 working days
NETELLER	Free	5 USD ~	24 working hours
Skrill	Free	5 USD ~	24 working hours
Bank wire	XM covers all transfer fees	200 USD ~	2-5 working days

As for credit cards and debit cards, since refunds are handled by card companies, even if XM Group has completed the withdrawal request within 24 hours it could take a few weeks to a month to complete the process So, it is recommended that you withdraw the funds in a timely manner.
 

Disclaimers

XMP (bonus) that has been redeemed will be removed entirely even if you only withdraw 1 USD

At XM, a client can open up to 8 accounts.

Therefore, it is possible to prevent the removal of the entire XMP (bonus) by opening another account, transferring the investment amount to this account and using it to withdraw money.

Video of Withdrawal on Desktop

Video of Withdrawal on Mobile

What payment options do I have to withdraw money?

We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.

As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.

What is the minimum and maximum amount that I can withdraw?

The minimum withdrawal amount is 5 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.

Are there any withdrawal fees?

We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.

This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination).
 

How to make a Deposit in XM

 

Deposit on Desktop

To make a deposit into XM’s trading account, please follow the instruction below.

1. Login to the XM

Press “Members Login”

Enter your MT4/MT5 ID and Password, Press "Login"

2. Select the deposit method “Credit/Debit Cards”

Deposit methods	Processing time	Deposit fees
Credit/Debit Cards	Immediately	Free
International bank transfer	3-5 working days	Free
Skrill (MoneyBookers)	Immediately ~ within 1 hour	Free Clients bear payment fees
Neteller	Immediately ~ within 1 hour	Free Clients bear payment fees

NOTE: Before you proceed with a deposit via credit/debit cards, please note the following:

• Please make sure that all payments are made from an account registered in the same name as your XM account.

• All withdrawals, excluding profits, can only be paid back to the credit/debit cards that the deposit was initiated from, up to the deposited amount.

• XM does not charge any commissions or fees for deposits via credit/debit cards.

• XM will credit your account within a few minutes and notify you via email so that you can start trading immediately.

• By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.

3. Enter the deposit amount and click "Deposit"


4. Confirm the account ID and deposit amount

Click on "Confirm" to proceed.


5. Enter all the required information to finish the Deposit.

Click "Pay Now"

The deposit amount will be instantly reflected into your trading account.

Are you having trouble with Deposit to XM MT4 or MT5?

Contact their support team on Livechat. They are available for 24/7.

Deposit on Mobile Phone

1/ Click the “Deposit" button from Menu

After logging into My Account XM Group official account, click “Deposit” button on the menu on the left side of the screen


2/ Select Deposit payment method

Credit/Debit cards is a recommended payment for deposit because it’s simple and allows fast deposit.


3/ Enter the amount you want to deposit

Use your registered currency when opening an account. If you have selected trading currency is USD, then enter the deposit amount in USD.

After checking the XM Account ID and the amount of money needed to deposit, enter the amount you wish to deposit to your account, click “Deposit" and you will be redirected to the payment age.


4. Confirm the account ID and deposit amount

If the information is correct then you click the “Confirm" button.

5/ Enter Credit/Debit cards information

Please enter your Credit/Debit cards information because the system will automatically direct you to the card information input page.

If your card was previously charged, some information should have been previously entered. Confirm the information such as expiry date, …make sure all information is correct.

Once the information is filled, Click the “Deposit” button a message will appear “please wait while we process your payment”.

Please do not click Go back button on the browser while payment is being processed.

Then the process is complete.
 

Deposit methods other than Credit/Debit cards payment will not be reflected immediately.

If the payment is not reflected in the account, please contact support team at XM Group if the payment is not reflected in the account.

In addition, if your account is deposited from a foreign country other than your registered permanent resident address, you will need to attach a Credit/Debit cards details sheet and a credit/Debit cards image to the support team for security reasons

Please note that the above provisions will apply in the case of Credit/Debit cards issued in foreign country or when traveling abroad.

What is the minimum deposit for a trading account?

It is $5 for MICRO, STANDARD and ULTRA LOW accounts. For SHARES accounts it is $10,000.
 

Do you offer cent accounts? Is the deposit visible in cents?

We offer MICRO trading accounts, where 1 micro lot (pip) is equal to 10 USD cents. However, your deposit is always visible in the actual amount, e.g. if you deposit 100 USD, your trading account balance will be 100 USD.
 

In which currencies can I deposit money into my trading account?

You can deposit money in any currency and it will be automatically converted into the base currency of your account, by XM prevailing inter-bank price.