How to Withdraw and Make a Deposit Money on XM
XM provides a range of secure and convenient payment methods, ensuring a smooth and fast transaction process. This guide will walk you through the steps of depositing and withdrawing funds on XM, helping you manage your trading capital with ease.
How to Withdraw Money from XM
How to withdraw
1/ Click the “Withdrawal” button on the My Account pageAfter logging in to My XM Group account, click “Withdrawal” on the menu.
2/ Select Withdrawal options
Please note the following:
- We strongly suggest that you submit withdrawal requests after closing your positions.
- Please note that XM does accept withdrawal requests for trading accounts with open positions; however, to ensure the safety of our clients’ trades the following restrictions apply:
a) Requests which would cause the margin level to drop below 150% will not be accepted from Monday 01:00 to Friday 23:50 GMT+2 (DST applies).
b) Requests which could cause the margin level to drop below 400% will not be accepted during weekends, from Friday 23:50 to Monday 01:00 GMT+2 (DST applies).
- Please note that any withdrawal of funds from your trading account will result in the proportional removal of your trading bonus.
Credit/Debit cards can be withdrawn up to the deposit amount.
After withdrawing up to the amount deposited, you can choose to withdraw the remaining amount using whichever method you like.
For example: You deposit 1000 USD into your credit card, and you make a profit of 1000 USD after trading. If you want to withdraw money, you have to withdraw 1000 USD or the amount deposited using a credit card, the remaining 1000 USD you can withdraw by other methods.
| Deposit methods | Possible withdrawal methods |
|---|---|
| Credit/ Debit Card | Withdrawals will be processed up to the amount deposited by credit/ debit card. The remaining amount can be withdrawn via other methods |
| NETELLER/ Skrill/ WebMoney | Choose your withdrawal method other than credit or debit card. |
| Bank Transfer | Choose your withdrawal method other than credit or debit card. |
3/ Enter the amount you wish to withdraw and submit the request
For example: you choose "Bank Transfer", then select the Bank Name, enter Bank Account Number and the amount you wish to withdraw.
Click “Yes” to agree to the preferred withdrawal procedure, then click “Request”.
Thus, the withdrawal request has been submitted.
The withdrawal amount will be automatically deducted from your trading account. Withdrawal requests from XM Group will be processed within 24 hours (except Saturday, Sunday, and public holidays)
| Withdrawal methods | Withdrawal fees | Minimum withdrawal amount | Processing time |
|---|---|---|---|
| Credit/ Debit Card | Free | 5 USD ~ | 2-5 working days |
| NETELLER/ Skrill/ WebMoney | Free | 5 USD ~ | 24 working hours |
| Bank Transfer | XM covers all transfer fees | 200 USD ~ | 2-5 working days |
Disclaimers
XMP (bonus) that has been redeemed will be removed entirely even if you only withdraw 1 USD
At XM, a client can open up to 8 accounts.
Therefore, it is possible to prevent the removal of the entire XMP (bonus) by opening another account, transferring the investment amount to this account, and using it to withdraw money.
What payment options do I have to withdraw money?
We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.
What is the minimum and maximum amount that I can withdraw?
The minimum withdrawal amount is 5 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.XM Withdrawal FAQ
What is the withdrawal priority procedure?
To protect all parties against fraud and minimize the possibility of money laundering and/or terrorist financing, XM will only process withdrawals/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:- Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.
- E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.
- Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.
All withdrawal requests will be completed within 24 working hours; however, all withdrawal requests submitted will be instantly reflected in the clients’s trading accounts as pending withdrawals. In case a client selects an incorrect withdrawal method, the client’s request will be processed according to the Withdrawal Priority Procedure described above.
All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by XM into the transfer currency at the prevailing exchange rate.
How can I withdraw if my withdrawal amount exceeds the amount I deposited via credit/debit card?
Since we can only transfer the same amount back to your card as the amount you have deposited, profits can be transferred to your bank account via wire transfer. If you have also made deposits via E-wallet, you also have the option to withdraw profits to that same E-wallet.
How long does it take to receive my money after I make a withdrawal request?
Your withdrawal request is processed by our back office within 24 hours. You will receive your money on the same day for payments made via e-wallet, while for payments by bank wire or credit/debit card, it usually takes 2 - 5 business days.
Can I withdraw my money whenever I want?
To withdraw funds, your trading account must be validated. This means that first, you need to upload your documents in our Members Area: Proof of Identity (ID, passport, driving license) and Proof of Residency (utility bill, telephone/Internet/TV bill, or bank statement), which include your address and your name and can’t be older than 6 months.Once you receive confirmation from our Validation Department that your account has been validated, you can request the fund’s withdrawal by logging in to the Members Area, selecting the Withdrawal tab, and sending us a withdrawal request. It is only possible to send your withdrawal back to the original source of deposit. All withdrawals are processed by our Back Office within 24 hours on business days.
Are there any withdrawal fees?
We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, except for deposits amounting to less than 200 USD (or equivalent denomination).
If I deposit funds by e-wallet, can I withdraw money to my credit card?
To protect all parties against fraud and in compliance with the applicable laws and regulations for the prevention and suppression of money laundering, our company’s policy is to return clients’s funds to the origin of these funds, and as such the withdrawal will be returned to your e-wallet account. This applies to all withdrawal methods, and the withdrawal has to go back to the source of the funds deposit.
What is MyWallet?
It is a digital wallet, in other words, a central location where all the funds clients earn from various XM programs are stored.From MyWallet, you can manage and withdraw funds to the trading account of your choice and view your transaction history.
When transferring funds to an XM trading account, MyWallet is treated as any other payment method. You will still be eligible to receive deposit bonuses under the terms of the XM Bonus Program. For more information, click here.
Can I withdraw funds directly from MyWallet?
No. You must first send funds to one of your trading accounts before you can withdraw them.I am looking for a specific transaction in MyWallet, how can I find it?
You can filter your transaction history by ‘Transaction Type’, ‘Trading Account’, and ‘Affiliate ID’ using the dropdowns in your dashboard. You can also sort transactions by ‘Date’ or ‘Amount’, in ascending or descending order, by clicking on their respective column headers.
Can I deposit to/withdraw from my friend’s/relative’s account?
As we are a regulated company, we do not accept deposits/withdrawals made by third parties. Your deposit can only be made from your own account, and the withdrawal has to go back to the source where the deposit was made.
If I withdraw money from my account, can I also withdraw the profit made with the bonus? Can I withdraw the bonus at any stage?
The bonus is for trading purposes only, and cannot be withdrawn. We offer you the bonus amount to help you open larger positions and allow you to hold your positions open for a longer period. All profits made with the bonus can be withdrawn at any time.
Is it possible to transfer money from one trading account to another trading account?
Yes, this is possible. You can request an internal transfer between two trading accounts, but only if both accounts have been opened under your name and if both trading accounts have been validated. If the base currency is different, the amount will be converted. Internal transfer can be requested in the Members Area, and it is instantly processed.
What will happen to the bonus if I use internal transfer?
In this case, the bonus will be credited proportionally.
I used more than one deposit option, how can I withdraw now?
If one of your deposit methods has been a credit/debit card, you always need to request a withdrawal up to the deposit amount, as before any other withdrawal method. Only in case that amount deposited via credit/debit card is fully refunded back to the source, you may select another withdrawal method, according to your other deposits.
Are there any extra fees and commissions?
At XM we do not charge any fees or commissions. We cover all transaction fees (with bank wire transfers for amounts over 200 USD).
How to make a Deposit on XM
To XM’s trading accounts, there are various ways to make a deposit.
In this article, we will show you how to make a deposit to XM’s trading accounts by using Credit/ Debit Cards, Online Bank Transfers, Electronic Payments, and Google Pay.
Deposit on XM using Credit/ Debit Cards
Deposit on Desktop
To make a deposit into XM’s trading account, please follow the instructions below.
1. Login to the XM
Press “Member Login”.
Enter your MT4/MT5 ID and Password, and Press "Login".
2. Select the deposit method “Credit/Debit Cards”
| Deposit methods | Processing time | Deposit fees |
|---|---|---|
| Credit/Debit Cards |
Immediately | Free |
NOTE: Before you proceed with a deposit via credit/debit card, please note the following:
- Please make sure that all payments are made from an account registered in the same name as your XM account.
- All withdrawals, excluding profits, can only be paid back to the credit/debit card that the deposit was initiated from, up to the deposited amount.
- XM does not charge any commissions or fees for deposits via credit/debit cards.
- By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.
3. Enter the deposit amount and click "Deposit"
4. Confirm the account ID and deposit amount
Click on "Confirm" to proceed.
5. Enter all the required information to finish the Deposit
Click "Pay Now"
The deposit amount will be instantly reflected in your trading account.
Are you having trouble with the Deposit to XM MT4 or MT5?
Contact their support team on Live chat. They are available 24/7.
Deposit on Mobile Phone
1. Click the “Deposit" button from MenuAfter logging into My Account, click the “Deposit” button on the menu on the left side of the screen.
2. Select Deposit payment method
Credit/Debit cards are a recommended payment for deposit because it’s simple and allow fast deposits.
3. Enter the amount you want to deposit
Use your registered currency when opening an account. If you have selected trading currency as USD, then enter the deposit amount in USD.
After checking the XM Account ID and the amount of money needed to deposit, enter the amount you wish to deposit to your account, click “Deposit" and you will be redirected to the payment age.
4. Confirm the account ID and deposit amount
If the information is correct then you click the “Confirm" button.
5. Enter Credit/Debit card information
Please enter your Credit/Debit card information because the system will automatically direct you to the card information input page.If your card was previously charged, some information should have been previously entered. Confirm the information such as the expiry date, …make sure all information is correct.
Once the information is filled in, Click the “Deposit” button a message will appear “Please wait while we process your payment”.
Please do not click the Go Back button on the browser while the payment is being processed.
Then the process is complete.
Deposit methods other than Credit/Debit cards payment will not be reflected immediately.
If the payment is not reflected in the account, please contact support team at XM Group if the payment is not reflected in the account.
In addition, if your account is deposited from a foreign country other than your registered permanent resident address, you will need to attach a Credit/Debit cards details sheet and a credit/Debit cards image to the support team for security reasons
Please note that the above provisions will apply in the case of Credit/Debit cards issued in foreign country or when traveling abroad.
Deposit on XM using Electronic Payments
To make a deposit into XM’s trading account, please follow the instructions below.
1. Login to the XM
Press “Member Login”.
Enter your MT4/MT5 ID and Password, and Press "Login".
2. Select the deposit methods you want to deposit, for example: Skrill
| Deposit methods | Processing time | Deposit fees |
|---|---|---|
| Electronic Payments | Immediately ~ within 1 hour | XM will not receive the full amount you deposited because Skrill charges fees for processing your transaction. Nevertheless, XM will cover the balance of any fees charged by Skrill, crediting your account with the corresponding amount. |
NOTE: Before you proceed with a deposit via Skrill, please note the following:
- Please make sure that all payments are made from an account registered in the same name as your XM account.
- If you do not have an account with Skrill and want to register or learn more, please use this link www.skrill.com.
- By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.
3. Enter the Skrill account, deposit the amount, and click "Deposit"
4. Confirm the account ID, Skrill account, and deposit amount
Click on "Confirm" to proceed.
5. Enter all the required information to finish the Deposit
Deposit on XM using an Online Bank Transfer
To make a deposit into XM’s trading account, please follow the instructions below.
1. Login to the XM
Press “Member Login”.
Enter your MT4/MT5 ID and Password, and Press "Login".
2. Select the deposit method “Online Bank Transfer”
| Deposit methods | Processing time | Deposit fees |
|---|---|---|
| Online Bank transfer | 3-5 working days | Free |
NOTE: Before you proceed with a deposit via Online Bank Transfer, please note the following:
- Please make sure that all payments are made from an account registered in the same name as your XM account.
- XM does not charge any commissions or fees for deposits via online banking.
- By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.
3. Choose the Bank Name, enter the deposit amount, and click "Deposit"
4. Confirm the account ID and deposit amount
Click on "Confirm" to proceed.
5. Enter all the required information to finish the Deposit
Deposit on XM using Google Pay
To make a deposit into XM’s trading account, please follow the instructions below.
1. Login to the XM
Press “Member Login”.
Enter your MT4/MT5 ID and Password, and Press "Login".
2. Select the deposit method “Google Pay”
NOTE: Before you proceed with a deposit via Google Pay, please note the following:
- Please make sure that all payments are made from an account registered in the same name as your XM account.
- Please note that Google Pay deposits are non-refundable.
- XM does not charge any commissions or fees for deposits via Google Pay.
- The maximum monthly limit is USD 10,000.
- By submitting a deposit request, you consent to your data being shared with third parties, including payment service providers, banks, card schemes, regulators, law enforcement, government agencies, credit reference bureaus and other parties we deem necessary to process your payment and/or verify your identity.
3. Enter the deposit amount and click "Deposit"
4. Confirm the account ID and deposit amount
Click on "Confirm" to proceed.
5. Enter all the required information to finish the Deposit
XM Deposit FAQ
What payment options do I have for depositing/withdrawing money?
We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.
As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.
In which currencies can I deposit money into my trading account?
You can deposit money in any currency and it will be automatically converted into the base currency of your account, by XM’s prevailing inter-bank price.
What is the minimum and maximum amount that I can deposit/withdraw?
The minimum deposit/withdrawal amount is 5 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.
How long does it take for funds to reach my bank account?
It depends on the country the money is sent to. Standard bank wire within the EU takes 3 working days. Bank wires to some countries may take up to 5 working days.
How long does the deposit/withdrawal take by credit card, e-wallet, or any other payment method?
All deposits are instant, except for the bank wire transfer. All withdrawals are processed by our back office within 24 hours on business days.
Are there any deposit/withdrawal fees?
We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.
This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, except deposits amounting to less than 200 USD (or equivalent denomination).
If I deposit funds by e-wallet, can I withdraw money to my credit card?
To protect all parties against fraud and in compliance with the applicable laws and regulations for the prevention and suppression of money laundering, our company’s policy is to return the client’s funds to the origin of these funds, and as such the withdrawal will be returned to your e-wallet account. This applies to all withdrawal methods, and the withdrawal has to go back to the source of the funds deposit.
Conclusion: Manage Your Funds with Ease on XM
Depositing and withdrawing money on XM is a straightforward process designed to give traders maximum convenience and security. With multiple payment methods, fast processing times, and robust security measures, XM ensures your funds are handled with care.
By following this guide, you can seamlessly manage your finances and focus on your trading goals.Start your trading journey confidently by depositing funds today and enjoy a smooth experience when it’s time to withdraw your profits!
